Reference

Privacy Policy: How We Handle Your Account Information

We built our privacy approach around the way you already use the platform — bKash and Nagad deposits, mobile wallet access, account history. Every piece of data you share stays within the scope of account operation, payment verification and support contact.

Account data stored securelyPayment details encryptedNo third-party sharing without consentRequest data access anytimeDepends on local law & eligible regions

Explore the Lobby Read FAQ

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, request a correction, or delete your account entirely, contact us through any of the channels below. We aim to respond within two business days and will walk you through the verification steps before making changes to your record.

Email Privacy Requests Send your request to our dedicated data-protection inbox. Include your registered mobile number so we can match the account, and explain what you need — access, correction or deletion. We reply with the next steps and any identity checks required before we proceed.

Live Chat for Urgent Queries Open the chat widget from any logged-in page if you need immediate help understanding what data we store or how to update your wallet details. The agent will verify your account on the spot and either resolve the query or escalate it to the privacy team.

Account Settings Panel Log in, tap the profile icon, and scroll to the privacy section. You can download a copy of your account data, update your email or mobile number, and toggle marketing preferences without contacting support. Withdrawal wallet changes require an OTP to your phone.

SECURITY PRACTICES

How We Protect Your Information

We encrypt payment data in transit using TLS and store wallet numbers in hashed form so even our own staff cannot read them in plaintext. Session cookies expire after thirty minutes of inactivity, and any login from a new device triggers an OTP to your registered mobile. We run regular access audits to ensure only authorised personnel can view account records, and we delete inactive accounts after the retention period set by local financial rules.

Encryption in Transit

Every deposit instruction you send to us — whether from the bKash app or inside our lobby — travels over an encrypted HTTPS connection.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can clear them anytime from your browser settings; doing so will log you out and reset the interface language to the default…

Data Retention

We hold transaction records for the minimum period required by payment regulations, usually two years after the last deposit or withdrawal.

Third-Party Sharing

We share your wallet account number only with the payment processor handling that specific transaction — bKash for bKash deposits, Nagad for Nagad withdrawals. Game studios see a session token, not your identity.

Information We Gather and Why

bab 88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your mobile number, email, and the wallet details you use for deposits — bKash, Nagad or Rocket account numbers — so we can verify transactions and clear withdrawals to the right wallet. We log session data —

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device type, IP address, the pages you visit inside the lobby — to spot unusual login patterns and keep your account secure. Payment processors share transaction IDs and timestamps with us so we can reconcile deposits and handle disputes if a transfer fails. We do not
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store your bKash or Nagad PIN, and we never request it. If you contact support through live chat or email, we keep the conversation history and any screenshots you send so the next agent who picks up your case can answer quickly without asking you to
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repeat everything. Cookie files on your browser remember your language preference and session state so you stay logged in across tabs. We do not sell or rent your information to advertisers or data brokers. Access and use depend on your local law and eligible regions; if
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gambling services are restricted where you are, do not register. You can ask us to delete your account data at any time by emailing the address shown in the support section below, though we may retain transaction records for the period required by financial regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions from Bangladesh Players

Yes. Log in, go to account settings, and click the download link under privacy options. You will get a file listing your profile details, transaction history, session logs and support tickets. The export usually arrives in your email within an hour.

We pass your wallet account number to the payment gateway only when you initiate a deposit or withdrawal. The gateway clears the transaction and sends us a confirmation code; we do not store your PIN or share your wallet details with game providers or marketing partners.

Open account settings, tap the mobile field, enter the new number, and confirm with an OTP sent to your old number. Once verified, we send a second OTP to the new number to complete the change. Withdrawal requests will use the updated number for verification from that point on.

We delete your profile, wallet details and session logs within fourteen days of your closure request. Transaction records stay on file for two years to meet financial compliance rules, after which they are purged. You can request account closure by emailing support or using the delete option in settings.

We log device and location data to spot unusual login attempts — for example, if someone tries to access your account from a different city minutes after you logged out. These signals help us block unauthorised access before a withdrawal is attempted.

Yes. Go to account settings, find the notifications section, and uncheck the marketing box. You will still receive transactional messages — deposit confirmations, withdrawal updates, security alerts — but no promotional offers. Changes take effect immediately and apply to email and SMS.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBab 88 Banking InfoFAQ

Privacy Policy: How We Handle Your Account Information

How to Reach Us About Your Data

How We Protect Your Information

Privacy Policy Questions from Bangladesh Players

01 Can I see all the data you hold about my account?

02 Do you share my bKash or Nagad details with anyone else?

03 How do I update my registered mobile number?

04 What happens to my data if I close my account?

05 Why do you ask for my device type and IP address?

06 Can I opt out of marketing messages?

Privacy Policy

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